FAQ

  • My QR Code isn’t working to order online?
  • I have lost my password?
    • You can email play@hopscotch-photography.co.uk and we can send a new one. or Text us on 07989386860

  • All Digital images Download?

    • Yes it does mean we’ll add all the images you have on the proof per child for £45. This will allow you to get as many prints on as many products as you want.

  • Will the digital images still have the watermark?
    • No when you buy a digital image or print they are supplied without our watermark.

  • Will the files size on the download and are suitable for Canvas and other large format prints? Yes the files full resolution and are more than suitable for very large prints.

  • Can I download images?
    • Yes you will receive a download link to your email address as soon as you have completed checkout. You can then download all images.
    • We may also use or WeTranfer

  • How long do you keep images? We have an archive of all images taken for up to two years.

  • I have an urgent order, can you deliver on time? No problem if you need something urgent for a special occasion just give us a call on 0798938686 or email play@hopscotch-photography.co.uk and we will do our best to get what you want when you want it.

  • I have a special request? We can edit the images to your liking. Selective colour, sepia, or remove items and people where possible. Depending on the request a small charge may be applied.


  • Do you do frames? Yes but as people prefer many styles please let us know what your want and we can offer a frame and price.