FAQ

  • My QR Code isn’t working to order online?
  • I have lost my password?
    • You can email play@hopscotch-photography.co.uk and we can send a new one. or Text us on 07989386860

  • All images on CD?

    • Yes it does mean we’ll add all the images you have on the proof per child for £45. This will allow to to get as many prints on as many products as you want.

  • Will the digital images still have the watermark?
    • No when you buy a digital image or print they are supplied without our watermark.

  • Will the files size on the CD be suitable for Canvas and other large format prints? Yes the files full resolution and are more than suitable for very large prints.

  • Can I download images?
    • Yes you can request a download and we will send them via email link to download.
    • We may alsio use Dropbox or WeTranfer

  • How long do you keep images? We have an archive of all images taken for up to two years.

  • I have an urgent order, can you deliver on time? No problem if you need something  urgent for a special occasion just give us a call on 07952703858 or email play@hopscotch-photography.co.uk and we will do our best to get what you want when you want it.

  • I have a special request? We can edit the images to your liking. Selective colour, sepia or removing items where possible. Depending on the request a small charge may be applied.


  • Do you do frames? Yes but as people prefer many styles please let us know what your wanting and we can offer a frame and price.